As part of ICT CHAMBER’s digital Public-Private Dialogues (PPD), we partnered with Mastercard Foundation and MINEDUC in an EDTECH Monday Webinar to feed into an RFP for TEACHER RECRUITMENT PLATFORM.

Please see below a Request For Proposal and if you’re interested in responding to it and would want the application documents please contact: Emmanuella Ingabire/+250787 354 500/ or Moise Tuyizere/+250 781 161 487/


A digital platform for recruiting teachers in Rwanda


1.1. Invitation

The Mastercard Foundation’s Regional Centre for Innovative Teaching and Learning in ICT (the Centre) was established to spark innovation and promote promising practices in the use of ICT in teaching and learning, and thereby catalyze significant improvement in access, quality, and relevance of education. It is critical that the recruited teachers are qualified and assigned to positions that they are going to contribute the most, in providing quality education to learners. The role of teachers can not be overstated in ensuring that all students receive the education and training required to secure meaningful and significant work upon graduation, in line with the Mastercard Foundation’s Young Africa Works strategy.

Rwanda’s Ministry of Education and its affiliated institutions have embarked on a journey to digitize essential services from the education sector. Teacher recruitment among the many yet to be digitized was prioritized given its urgency and complexity across the country.

We are pleased to announce this Request for Proposal (RFP), which calls on EdTech entrepreneurs in Rwanda, to propose an innovative platform that will be used in the recruiting and hiring of teachers, enabling this process to be done efficiently to ensure that the right teachers are in the right positions as and when needed.

All submissions should be made through the Application Form by 21st August 2020. See details in Section 3 – Application and Submission Process.

1.2. About the Mastercard Foundation

The Mastercard Foundation’s work is guided by our mission to advance learning and promote financial inclusion to create an inclusive and equitable world.

In March 2018, the Foundation launched its new strategy, Young Africa Works, which focuses on youth employment and the changing nature of work in Africa. Our goal is to enable 30 million young people in Africa, especially young women, to secure dignified and fulfilling work by 2030. We will do so by improving the quality of education and training to equip young people with the skills employers need, finding new ways to link job seekers with employers, and increasing access to capital and other supports for entrepreneurs and small businesses to expand sectors of the economy.

For more information, please visit

1.3. About the Regional Centre for Innovative Teaching and Learning in ICT

The Centre seeks to catalyze significant improvements in secondary education and beyond across Africa.

Specifically, the Centre will achieve three key outcomes:

  • Demand-driven EdTech innovations that close the gap in access, quality and relevant learning for the most disadvantaged learners
  • Better evidence of what works in ICT for school and system leaders in Africa
  • An active network of ICT leaders in secondary education and beyond, advancing the integration of technology in education policies and practices across Africa

Working at the intersection of EdTech entrepreneurs and governments, the Centre will support entrepreneurs with EdTech innovations that have the capacity to improve teaching and learning in secondary education at scale.

The Centre will:

  • Identify key challenges in secondary education and beyond, to be addressed by EdTech solutions.
  • Issue competitive calls for proposals for EdTech innovations with the potential to scale to address those identified key challenges.
  • Define and scale the EdTech market in Africa to catalyze investment and address key barriers in the EdTech ecosystem by advancing research and sharing best practices with stakeholders.
  • Support EdTech entrepreneurs to enhance, test, and validate their innovations and business models.
  • Pilot and validate approaches with government, school administrators, teachers, and learners. The Centre will establish a network of test schools across its “anchor countries” – Rwanda, Kenya, Ethiopia, and Ghana – to test and refine selected EdTech innovations. The Centre will also engage with these government leaders to validate innovations and provide feedback on the potential to scale.
  • Work with policymakers, entrepreneurs, investors, and other key stakeholders to support the scaling up of validated EdTech solutions.

For more information, please visit

1.4. About the Education Sector in Rwanda

The education sector in Rwanda is coordinated by the Ministry of Education (MINEDUC), whose vision is to ensure all citizens of Rwanda have equal opportunities to high-quality education through world-class learning facilities and renowned learning institutions. Its mission is to ensure equitable access to quality education through a focus on eradicating illiteracy, promoting science and technology, and developing critical thinking and positive values.

By implementing education policies, MINEDUC is supported by several agencies including the Rwanda Education Board (REB) responsible for pre-primary, primary and secondary school programs; the Workforce Development Authority (WDA), responsible for Technical and Vocational Education and Training (TVET) and Rwanda Polytechnic Higher Learning Institution (RP); the Higher Council of Education (HEC), responsible for university accreditations and tertiary schools regulation and oversees the functions of higher education financing; and the districts (decentralized entities) responsible for daily management of schools at local level.

MINEDUC recognizes that achieving quality education requires efficient management of qualified teachers coupled with the efficient use of technology, hence the strong focus on digitization. Each year, thousands of teachers are recruited countrywide while each month, close to a thousand teachers leave the teaching profession. Digitizing teacher recruitment is the first step into the long process of teacher development and management which if done well, will lead towards the quality of education that the country wants to achieve.


2.1. The Challenge

Teachers/trainers recruitment and examination have been for a long time a heavy and lengthy physical process in Rwanda. A little bit before the Covid-19 lockdown, both the Rwanda Education Board and the Rwanda Polytechnic were in the process of administering written exams to about 20,000 teachers/trainers across the country. With Covid-19 and the related movements and contacts restrictions, the recruiting process has come to a standstill! Furthermore, the logistics involved in such a way of recruiting is both resource and time-consuming, not to mention error-prone. It is therefore desirable to develop a digital platform that can support the entire teachers’ recruiting process:

  • The recruitment: ability to receive and process initial application per districts;
  • The appointment: ability to set an exam appointment based on different parameters such as location and exam subject;
  • The examination: the ability for candidates to take the online examination and avoid cheating
  • The assignment: the ability to assign successful teachers to different schools and subjects;
  • The integration: ability to interact and communicate with existing ministries’ platforms (for example the teachers/trainers’ payroll and movements within the system)

The examination feature is particularly important and must be able to, among others:

  • Ability to create Exam with the following question types:
    • Calculated,
    • Calculated multichoice,
    • Calculated simple,
    • Matching,
    • Embedded answers (Close),
    • Essay (Open),
    • Multiple Choice,
    • Numerical,
    • Random short-answer matching, Short answer, True/False
  • Ability to enroll examinees;
  • Ability to manually and automatically mark the question;
  • Ability to reshuffle questions in random order;
  • Ability to expire after a set time;
  • Ability to track logs for security purposes;
  • Ability to support multimedia like an interactive experiment;
  • Compatible for exchanging data with other platforms (Interoperable);
  • The ability for auto-registration upon biometrics scan (authentication);
  • Ability to be accessible from the slowest connections as well, so as not to hamper exam (offline version);
  • Ability to detect plagiarism;
  • Ability to comply as per W3C accessibility compliance to support persons with a disability;
  • Ability to support all browsers, responsive and graphically interactive;
  • Ability to present dynamic data in reports in tabular and graphic presentations through a dashboard;
  • Ability to proctor online and offline;
  • A developed step by step e-user manual;

2.2. Call to Action

The Centre has taken a demand-driven and consultative approach to define and prioritize the most pressing challenges facing the education system. We encourage applicants to propose innovative ideas to embed in the proposed platform to facilitate the recruitment of qualified teachers to improve learning outcomes in Rwandan leaners.

The Centre wishes to encourage the EdTech community in Rwanda to take an active role in addressing the challenges that face the education system in the country. The Centre commits to act as a channel between the ministry of education and the successful applicants to ensure that the built platform will deliver the needed services and that it will integrate well in the overall education system tools at the Ministry.


3.1. Eligibility Criteria

  • Applicant must be a registered company that is in post-product (typically in operations for two years or longer);
  • Applicant must be already operating in education, or have a demonstrable interest in moving into the education market in Rwanda;
  • Applicants must possess demonstrable expertise in designing digital platforms at comparable scale as one described in this request for proposal
  • Applicants must have the ability to deliver the platform on time and at cost.

3.2. RFP Submission Requirements

Interested and eligible entrepreneurs are invited to submit the following documents for the Centre’s review and consideration:

  • Complete the application form and email it and relevant documentation to
  • Previous Two Years Financial Statements and Balance Sheets. This document should provide a high-level understanding of the company’s financial situation for the last two years.

The above must be completed and submitted by 21 August 2020. Applicants may email questions to the Mastercard Foundation at

3.3. Overview of the RFP Process

RFP Response Development Foundation Review
For Submission by the Applicant:

  • Application Form
  • Financial statements and balance sheets for the last 2 years of operations
Proposals are reviewed, and successful candidate notified

28th July – 21st August 2020


4th September 2020

3.4 Application Timeline

RFP announced 28 July 2020
Deadline to submit application Form 21 August 2020
Announcement of the successful candidate 04 September 2020
Completion and deployment of the platform 30 November 2020
*     It is the responsibility of applicants to obtain clarification of any terms, conditions, or requirements contained in the RFP by emailing


Submissions in response to this RFP must:

  • Demonstrate alignment to the Centre’s mission. Specifically, the solution should be designed to address the realities on the ground, in terms of infrastructure, limited financial resources, etc.
  • Provide evidence of the platform with the specified features. For companies with existing platforms, they must demonstrate their platforms have the necessary features and have been successfully used. 
  • Highlight the strengths, expertise, and assets of the company. In their application, companies should highlight relevant areas of expertise, strengths, and assets of the company, its team composition, existing customers, and partnerships. 
  • Demonstrate your ability to develop, validate, and deploy the needed platform. Companies have a plan to develop, validate, and deploy their platform, with a roadmap outlining key milestones.

Applications will then be evaluated based on the following criteria:

  • Product Design: The solution responds to the call to action and has successfully proven its potential to develop, validate and deploy the needed platform within the specified timeframe.
  • Project Team and Experience: The applicant and company have demonstrated needed expertise
  • Company Governance: The company has demonstrated the sound management of resources
  • Project Plan: A project plan that clearly articulates how the company intends to get the product to a deployment stage.         



These Terms and Conditions apply to applicants’ participation in this RFP process in any form whatsoever, including, without limitation: (i) submitting a response to this RFP; and/or (ii) using the information contained in this RFP and/or any supporting documents relating to this RFP which may be made available by the Mastercard Foundation from time to time.

This RFP process is an opportunity only, and the Mastercard Foundation does not guarantee that any applicant’s submission of a response and/or participation in this RFP process in any form whatsoever will lead to any result or commit the Mastercard Foundation to any course of action.


The Mastercard Foundation reserves the right to amend, add to or withdraw all or any part of this RFP at any time. Applicants will remain responsible for all costs and expenses incurred by them, their staff, and their advisors or by any third-party acting under their instructions in connection with this RFP process.

Conflict of Interest

Applicants must disclose in the Online Application Form any circumstances, including personal, financial, and business, that will or might give rise to a real or perceived conflict of interest by taking part in this RFP process. This also applies to any implementing partners proposed by the applicant. Where applicants identify potential conflicts, they shall state in the Online Application Form how they will avoid such conflicts. The Mastercard Foundation reserves the right to reject any application which, in the sole opinion of the Mastercard Foundation, gives rise or potentially gives rise to a conflict of interest.

Confidentiality, Intellectual Property and Use of Documents

The contents of this RFP and any supporting documents that may be made available by the Mastercard Foundation from time to time throughout this RFP process, are confidential and proprietary to the Mastercard Foundation and protected by intellectual property rights. This RFP and such other documents are being made available to applicants on the condition that each applicant shall always keep the contents of this RFP and such other documents confidential and shall not reproduce, distribute or disclose the contents for any purpose, except: (i) to the applicant’s own employees that have a need-to-know in order to facilitate the applicant’s participation in this RFP process; and (ii) where required by applicable laws or regulations.

Nothing in these Terms and Conditions shall convey to the applicant any right, title, interest or license in, or to, any trademark, trade name, or any other intellectual property rights of the Foundation. The applicant shall not issue any news release, public announcement, advertisement, or any other form of publicity, in any form or content, in connection with this RFP and/or referring to the Foundation without first obtaining the written approval of the Foundation.

All responses to this RFP submitted by applicants, including all intellectual property rights therein (“Works”), shall be owned by the applicant. The applicant grants to the Foundation a non-exclusive, non-revocable, non-sublicensable license to:

  • reproduce and distribute the Works in the form provided by the applicant in any medium, and to display the Works in the form provided in print and online, and
  • create derivatives of the Works to satisfy the needs of different populations (e.g. developing simplified or more advanced versions of the Product and language translations of the Product) and further the Foundation’s charitable purposes. The Foundation will own the copyright in only those modifications or derivatives, subject to the applicant’s ownership of the underlying Works.

If applicants have any doubts about the disclosure of confidential or proprietary information, the Foundation recommends that they consult with their legal counsel and take steps necessary to protect their confidential information and intellectual property.


Throughout this RFP process, applicants shall refrain from providing the Foundation with any information that identifies or can be used to identify any individual, other than business contact information that is necessary for the Mastercard Foundation to contact representatives of applicants about matters relating to this RFP process.

Compliance with Foundation Policies and Procedures

Successful applicants shall observe the rules and policies as contained in the Foundation’s policies, including (but not limited to): Partners Code of Conduct, Child and Youth Protection Guidelines, Travel and Expense Policy as well as with all applicable procedures and policies of Foundation currently in existence or as may be adopted or amended from time to time. Foundation may change its policies and procedures in its sole discretion and will provide successful applicants with at least ten (10) Business Days’ prior written notice of same. Successful applicants agree to comply with any such changes. Successful applicants shall not remove any property of Foundation, including any proprietary or confidential information, from Foundation’s premises without the prior written consent of Foundation.

Limitation of Liability and Indemnity

While the information provided in this RFP and in supporting documents that may be made available by the Mastercard Foundation from time to time throughout this RFP process has been prepared in good faith, the information does not purport to be exact or comprehensive. Neither the Mastercard Foundation nor its affiliates, officers, directors, employees, or other representatives, make any representation or warranty as to the accuracy or completeness of the information, nor shall they be liable for any loss or damage arising from or in connection with any reliance on such information.

This RFP process is an opportunity only, and neither the Mastercard Foundation nor its affiliates, officers, directors, employees or other representatives, make any representation or warranty that participation in this RFP process in any form whatsoever will lead to any result or commit the Mastercard Foundation to any course of action, nor shall they be liable for any loss or damage arising from or in connection with any participation in this RFP process in any form whatsoever.

By using the information contained in this RFP and/or any supporting documents relating to this RFP which may be made available by the Mastercard Foundation from time to time, or by otherwise participating in this RFP process in any form whatsoever, applicants hereby agree to indemnify and hold harmless the Mastercard Foundation and its affiliates, officers, directors, employees, and other representatives, from and against any and all claims, liabilities, costs, and expenses arising from or in connection with the applicants:

  • breach of these Terms and Conditions; (ii) negligent act, omission or wilful misconduct relating to this RFP process; or (iii) failure to comply with applicable laws and regulations relating to this RFP process.

Governing Law

These Terms and Conditions are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of laws principles that would require the application of the laws of another jurisdiction. The Mastercard Foundation and applicants irrevocably submit to the exclusive jurisdiction of the courts of the Province of Ontario.